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When will my order be dispatched?

Our whole operation is designed to get your order out the door and on its way to you in the shortest possible time frame so you aren't left waiting.

Delivery may take longer in the following instances:

Custom wheel builds will be dispatched as soon as they are built and inspected

The availability of one of your order items may have changed from when you purchased – if this is the case we'll email you to help you find an alternative

If it is a holiday period in Thailand.

Check my order status

You can check your order status by referring to the tracking link provided at the time of postage in inputting the number.

You will need the order number and email address used when you placed your order.

Additional Information

Unfortunately, Trailhead Thailand cannot be held responsible for damage or loss that occurs to goods or orders addressed to any of the below delivery points:

BFPO locations

Hotels

Business addresses or workplaces

Third parts couriers such as freight forwarders

Multiple occupancy premises such as flats

If your delivery address is listed as any one of the above places, then we regret to inform you that we cannot accept liability for failed deliveries or damage upon receipt.

 

We dispatch your goods from multiple locations so please be aware that delivery time may be impacted depending on where the goods are stored.

 

Orders are sold inclusive of all taxes and duties.